Subject: What are the email settings for my email client -Outlook-
The following message was sent by our staff regarding the above subject:
Please check your email settings for Microsoft Outlook and make sure that they are set as follows:
From the Tools Menu at the top:
click Email Accounts
click View or change existing e-mail accounts
[select the account]
--------------- For POP3 -----------------
Incoming server (POP3): mail.YOURWEBSITE.com
Outgoing server (SMTP): mail.YOURWEBSITE.com
User Name: (your FULL email address)
Password: Your email password is case sensitive as are all of the above.
Make sure there is NO check mark on: "Log on using Secure Password Authentication (SPA)"
click More Settings
-Outgoing Server Tab-
You should have a check mark next to: "My outgoing server (SMTP) requires authentication".
You should have the dot on: "Use same settings as my incoming mail server"
Incoming mail server port should be: 110
Outgoing mail server port should be: 25, 2525, or 587
Note: Standard outgoing SMTP port is 25, however many ISPs are now blocking this port in an attempt to stop automatic 'spam machines' with the thinking being that UN-monitored computers will not inquire about failed SMTP connections.
If 25 fails, please use 2525 or 587
To use SSL for POP 3:
Incoming (POP3) mail server port: 995
Outgoing (SMTP) mail server port: 465
Upon connection you may also have to accept our self-signed certificate from 4admin.com.
This is perfectly safe to do.
Server timeout should be at LEAST 1 minute.
--------------- For IMAP -----------------
The POP3 setting in the [Email Manager] also allows IMAP. No internal change is required.
1) The IMAP hostname is mail.YOURWEBSITE.com
2) IMAP runs on port 143.
3) ROOT folder (path) is "INBOX".
4) SMTP for IMAP is -not- supported for SSL.
5) SSL for IMAP for receiving is supported on port 993.
The IMAP executable path on our servers is /usr/sbin/imapd.
Note: Folders created and subscribed to through mail clients will -not- populate inside of Webmail.
You can also test your mail server by logging in at http://mail.YOURWEBSITE.com
For all entries named *mail.YOURWEBSITE.com : Please put your actual website address here.
If your domain were mywebsite.com then you would put:
Please feel free to contact us again if you have any other questions or issues. Thank you for contacting us.
Client Services Team